Collection: Personal Identification Information
While using our service or enrolling in our courses, we may ask you to provide us with certain personal information that can be used in identifying and contacting you. Personally, identifiable information may include full name, email address, phone number, address (state, city, locality, postal code). This information shared by you will be confidential and will be used only by our team members/ instructors to contact or identify you. We may use your information for another purpose such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improve our services, marketing, and your future experiences.
Like many websites, we may also use "cookies" to collect information. A cookie is a small data file stored by your browser on your device's hard disk for record-keeping purposes. We use "session ID cookies" to support login and main service functionality. We collect Information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. We do not store your credit card information in our systems. All credit card transactions are processed using secure encryption - the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely at gateways on a PCI-compliant network. We collect other data that you submit to our website or as you participate in any interactive features of the Shell Crew Services, participate in a survey, exam, contest, activity, or event, request customer support, or otherwise communicate with us.
HOW WE USE PERSONAL INFORMATION:
Personal Information is or may be used for the following purposes:
1. to provide and improve our site, services, features, and content.
2. to administer your use of our site.
3. to enable you to enjoy and easily navigate the site.
4. to better understand your needs and interests.
5. to fulfill requests users may make.
6. to personalize your experience.
7. to provide or offer software updates and product announcements, and
8. to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing, or promotional.
We collect and transparently process personal data, to the extent necessary for specified, explicit, and legitimate purposes, and do not process it further in a manner incompatible with those purposes. We take care that the data we collect is accurate and, when necessary, updated. We take all reasonable steps to immediately delete or rectify personal data, if inaccurate. We process data in a way that guarantees their security, including their protection against unauthorized or unlawful processing and accidental loss, destruction, or degradation, using appropriate technical or organizational measures. We are ready to prove at any moment how we adhere to the above principles. We take the appropriate technical and organizational measures for the security, confidentiality, integrity, and availability of the data. We expressly declare that these measures ensure that, by definition, personal data are not made accessible without the intervention of the natural person to an indeterminate number of natural persons.
Shell Crew highly focuses on security services for the user as well as visitors. We assure you that there will be high security regarding the collected data of yours (Personal information) and contents shared. We also hope that as we maintain our security you will also being supportive will values or policy. You must not share any malicious scripts on the website, if you are found guilty a strict action will be taken against you. Our team will constantly keep an eye on the activities conducted by users as well as team members. We may change our security services as per your demand and our concern. We will try to give better security every day to each and everyone who visits our site and joins the courses. You also grant that we can use you shared information for interaction, contacting and identification purpose. There will be transparency regarding sharing of data you shared and other activities. You are not allowed to ask, fetch team members/instructors' personal information in any form. If you tried to do such, it will be considered illegal.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the mail id provided and give us full detail of the alleged breach. We will promptly investigate your complaint and respond to you. We assure you to provide transparency with any changes occurring during the course or after that. If you feel that your information has been shared without your permission, you can contact us directly and share your concern. If you have any complaints related to the course contents, instructor, management of data, meeting, or anything else, you can share them with us in a free manner. We assure you that your complaint will be considered from our side, it may take time to procced due to workload but we will come back to you as soon as possible.
You can contact us any time through the mail address provided. You can clear your doubts, concern, issue you are facing with us freely. Our services will be available to you 24/7. In any case, if we take time to reach you, consider that. We may take time to procced but we will try to respond to your request as soon as possible.